Amy was diagnosed with a chronic health condition and was struggling to manage her day-to-day life. Her doctor recommended that she apply for a Personal Health Budget which would allow her to take control of her healthcare and decide how her money was spent. After being approved, Amy was introduced to ILBP who would help her manage the budget.
"I was immediately impressed with the level of customer service, as ILBP was so helpful and understanding of my needs. They provided me with lots of advice and guidance on how best to manage the budget, as well as explaining the different types of services I could access. They also made sure I had all the necessary paperwork and gave me a thorough understanding of the process."
Amy has been very pleased with her experience at ILBP for the last 8 years. She now feels more empowered and in control of her healthcare, and she's thankful ILBP continue to be so helpful and supportive.